Responsible Gaming
1. Gaming Should Be Entertainment
Online gaming should be enjoyed as a form of entertainment only. It is not a reliable way to earn money or solve financial problems. Always gamble with money you can afford to lose, and never view it as an investment or income source.
2. Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. We are committed to preventing underage gambling and will verify your age before allowing access to our services.
3. Warning Signs of Problem Gambling
Please review the following checklist. If you recognise any of these signs in yourself or others, seek help immediately:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount of money spent
- Gambling with increasing amounts of money to achieve the same excitement
- Feeling irritable or anxious when trying to reduce or stop gambling
- Neglecting family, work, education, or other responsibilities due to gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to finance gambling
- Loss of interest in hobbies and activities you previously enjoyed
- Failed attempts to cut back or control gambling behaviour
- Experiencing financial difficulties as a result of gambling
4. Self-Help Tools
Most reputable gaming operators provide tools to help you maintain control of your gaming activity:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly).
- Loss Limits: Establish a cap on the maximum amount you are willing to lose over a given timeframe.
- Reality Checks: Enable notifications to remind you how long you have been playing and how much you have spent.
- Time Limits: Set a maximum duration for gaming sessions.
- Self-Exclusion: Temporarily or permanently close your account if you need to take a break from gambling.
We encourage you to use these tools proactively to support responsible gaming habits.
5. Support Organisations
If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support:
United Kingdom
- GamCare: Free counselling and support service. www.gamcare.org.uk | Helpline: 0808 8020 133 (free and confidential)
- GamStop: The National Self-Exclusion Scheme for online gambling in Great Britain. www.gamstop.co.uk
- Gamblers Anonymous: Self-help support group meetings across the UK. www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | National Problem Gambling Helpline: 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
6. Taking Action
If you are experiencing difficulties with gambling, please seek help today. Problem gambling is treatable, and support is available. Reaching out is a sign of strength, not weakness. Whether you choose to contact a support organisation, speak with a healthcare professional, or use self-exclusion tools, taking action is the first step toward recovery.
Remember: You are not alone, and help is always available.